Privacy Policy

 

Effective Date: June 23, 2026

At TF Wholesale Liquidator (“we,” “us,” or “our”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://tfwholesaleliquidator.com/) and purchase our wholesale liquidation pallets and truckloads.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

To provide you with our products and services, we collect both personal and non-personal information:

  • Personal Information: When you make a purchase, create an account, or contact us, we collect information that identifies you. This includes your name, company name, billing address, shipping address, email address, phone number, and payment information (such as credit card details or bank transfer records).

  • Logistics Information: Because we ship heavy freight, we may collect specific delivery requirements, such as whether your facility has a loading dock or requires a lift gate.

  • Automatically Collected Information: When you browse our website, we automatically receive your computer’s internet protocol (IP) address, browser type, operating system, and browsing behavior on our site to help us improve the user experience.

2. How We Use Your Information

We use the information we collect for the following business purposes:

  • Order Fulfillment: To process transactions, verify payments, and coordinate LTL (Less Than Truckload) freight shipping and delivery logistics.

  • Communication: To send you order confirmations, tracking numbers (PRO numbers), Bills of Lading (BOL), and to respond to your customer service inquiries.

  • Improving Our Business: To analyze website traffic, troubleshoot technical issues, and improve our website’s functionality and product offerings.

  • Marketing: With your explicit consent, we may send you emails about new pallet availability, truckload deals, and other updates. You can opt out at any time.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We only share your information with trusted third parties to the extent necessary to run our business:

  • Freight Carriers and Logistics Partners: We must share your name, shipping address, and phone number with third-party LTL freight carriers so they can schedule delivery appointments and transport your pallets.

  • Payment Processors: We use secure, third-party payment gateways to process your transactions. These processors adhere to strict industry standards for data security.

  • Legal Compliance: We may disclose your information if required by law to do so, or if you violate our Terms of Service, to protect our rights, property, or safety.

4. Cookies and Tracking Technologies

Our website uses “cookies” (small data files placed on your device) to enhance your browsing experience, remember your cart items, and analyze site traffic. You can choose to disable cookies through your browser settings; however, doing so may affect your ability to use certain features of our website, such as completing a checkout.

5. Data Security

We take reasonable precautions and follow industry best practices to make sure your personal information is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. Sensitive data, such as credit card information, is encrypted using secure socket layer technology (SSL) and processed through secure payment gateways.

6. Your Rights and Choices

Depending on your location, you may have the right to:

  • Request access to the personal data we hold about you.

  • Request that we correct or update inaccurate information.

  • Request the deletion of your personal data (subject to certain legal and logistical exceptions, such as maintaining records for accounting purposes).

  • Opt-out of marketing communications by clicking the “unsubscribe” link at the bottom of our emails.

To exercise any of these rights, please contact us using the information below.

7. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated.

Contact Us

If you have any questions about this Privacy Policy, need to update your information, or wish to register a complaint, our support team is available during the following hours:

  • Monday – Friday: 9:00 AM – 6:00 PM

  • Saturday – Sunday: 10:00 AM – 4:00 PM

TF Wholesale Liquidator